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FREQUENTLY ASKED QUESTIONS
How do I care for my hand-painted or crystal embellished sweatshirt?
The best way to care for your hand-painted or crystal embellished sweatshirt is to hand-wash separately in cold water with a mild detergent. Lay flat to dry. If necessary, use a medium iron with a pressing cloth.
Can I personalize or make a special order?
Upon request, we can make a personalized word for your sweatshirt. All requests are based on existing designs and colors that are offered in our collection.
The price will vary depending on the special request.
How can I find my size sweatshirt?
Please check our spec and measurement guide.
The measurements listed for each size are the actual garment measurements. This guide will help
determine which size is right for you.
How will my purchase be packaged?
All styles are shipped in a reusable microsuede
LA MONTE drawstring pouch. It can be used to store your sweatshirt or your personal items. A perfect sustainable accessory for travel.
Where is my sweatshirt made?
The fleece fabric for the sweatshirt styles is made in the USA. It is then assembled in Nicaragua. The garments are then hand-crafted and hand-painted in NYC and shipped to you to enjoy.
Where is the silk loungewear made?
The luxurious silk fabrics for our lounge pants and tops styles are made of imported fabrics and are proudly manufactured in the USA.
How long will it take to process my order?
Most of our sweatshirt styles are hand-crafted and hand-painted. Please allow 1-2 weeks for this process of creation. For styles that are not hand-painted, the production process will be shorter.
What is your return policy?
ALL ORDERS ARE MADE TO ORDER
ALL ORDERS ARE FINAL
WE DO NOT ACCEPT RETURNS ON ANY ORDERS
If you have any questions or concerns, please contact us at info@la-monte.com
Is shipping free?
Standard shipping is free with any LA MONTE purchase.
How do I pay?
We accept all major credit cards including Amex, Mastercard, Discover, Visa, Apple Pay and PayPal.
Do you provide international delivery?
We presently only provide domestic delivery within the United States. We hope to provide international delivery later this year.